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Terms & Conditions

Welcome to Twigs 'N' Trails. By accessing or using our Site, placing an order, or contacting us via WhatsApp or our forms, you agree to the following Terms & Conditions.

1. About Us

Twigs 'N' Trails is a purpose-driven corporate and personal gifting brand. Our registered business details: [BUSINESS LEGAL NAME], [REGISTERED ADDRESS], [GSTIN, if applicable]

2. Use of the Website

You agree to use this Site only for lawful purposes. You must not misuse the Site, attempt unauthorized access, or interfere with its normal operation.

3. Products & Pricing

  • Product images are for representation; actual products (especially natural/handcrafted items) may vary slightly in appearance

  • Prices are listed in [INR] and are subject to change without prior notice

  • We reserve the right to limit quantities or discontinue products at our discretion

4. Orders & Payment

  • Orders placed through the Site, WhatsApp, or our enquiry forms are confirmed only after we acknowledge them directly

  • Full/partial payment terms for bulk and corporate orders will be communicated at the time of quotation

  • We accept payment via [PAYMENT METHODS — UPI, bank transfer, payment gateway, etc.]

5. Customization & Bulk Orders

  • Customized or branded products are made to order and may have a minimum order quantity of [MOQ]

  • Lead times for customization/bulk orders will be confirmed at the time of enquiry and may vary based on order size

  • Once production begins on a customized order, it generally cannot be cancelled or modified (see Return Policy for exceptions)

6. Intellectual Property

All content on this Site — including images, logos, text, and designs — is the property of Twigs 'N' Trails and may not be reproduced without written permission.

7. Limitation of Liability

We strive for accuracy but are not liable for indirect, incidental, or consequential damages arising from use of the Site or our products, to the extent permitted by law.

8. Governing Law

These Terms are governed by the laws of India, with jurisdiction in the courts of [CITY, e.g., Hyderabad].

9. Changes to These Terms

We may revise these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

10. Contact Us

[BUSINESS LEGAL NAME] | [PHONE] | [EMAIL]

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